Home / About

Locally owned & operated

About Preferred Pest Control

Jacob Richardson, owner of Preferred Pest Control, standing beside his company truck

Meet the owner

Jacob Richardson

I started Preferred Pest Control to give homeowners and businesses another option.

A lot of people don't enjoy working with the big national companies, or with local companies where the technician seems to change every few visits. I wanted to offer something different: you know exactly who is serving you, you get clear communication about scheduling, and you get results you can see.

When you call Preferred Pest Control, you're working with someone you can trust in your home or business.

Always learning

In this industry, learning never ends. Pests, products and best practices keep changing, so I stay current through continuing education, including programs through the University of Tennessee and the Tennessee Department of Agriculture.

Family & community

Rooted in Southeast Tennessee

Family first

I've been married to my wife for 11 years, and we have two sons and one daughter. I treat every home I service the way I'd want someone to treat mine.

Part of the community

We love getting involved in the community. In September 2026, we had a booth at the BNI & Boys & Girls Clubs Trades Expo & Job Fair at the Highland Park Boys & Girls Club in Chattanooga, showing local kids and families the bugs we deal with every day and what a career in the trades can look like.

Being part of the towns we serve matters to us. And yes, the kids usually come along to help.

Jacob Richardson with his wife, two sons and daughter
Jacob Richardson and his children at the Preferred Pest Control booth at the BNI and Boys and Girls Clubs Trades Expo in Chattanooga
Jacob Richardson and his son greeting a guest at the BNI and Boys and Girls Clubs Trades Expo at the Highland Park Boys and Girls Club

What you can count on

How we work

Licensed & insured

Preferred Pest Control LLC holds Tennessee pest control charter #6117, license #147272, and is fully insured.

Free pest inspections

Every service starts with an inspection. We show you what we found and explain the plan before any treatment.

Our promise

If pests return, we'll take care of it. Your satisfaction is our promise.

Honest communication

We tell you where we're treating, what we're using and how long to keep kids and pets away from treated areas.

Open 7 days a week

We're available 7am to 7pm, Sunday through Saturday. Call or text (423) 225-5797.

Local service area

Chattanooga, Cleveland, Ooltewah & Collegedale, Hixson, Soddy-Daisy, Dunlap and the towns in between.

See photos from our jobs

Ready to get rid of pests for good?

Call nowRequest service